(Washington) Tesla boss Elon Musk said Friday night that an audit was underway, as a server outage appears to be affecting some of the brand’s vehicles, which may have prevented their owners from starting, according to reports. testimonials on Twitter.
“I’m checking,” Elon Musk replied on Twitter, to a South Korean Tesla user who said he was facing a server problem to connect his Tesla Model 3 to his app on Apple.
This driver explained that he could not start his car with his phone, but only thanks to the key in the form of a card that he had with him.
Other testimonies on Twitter report this breakdown: “I am stuck an hour from home because I normally use my phone to start my car”, “I cannot open my car”.
“HUNDREDS of Tesla owners are stuck outside their cars […]. I am one of them. They said that we would help the environment by owning an electric car, but “walking” is not what I thought, ”quipped another user, explaining that he did have his card, but that she had remained in the passenger compartment of the car.
The blackout appears to be global, identical testimonies having been reported on the social network from several countries, including the United States, Canada, Denmark, and even Germany.